Privacy Policy

(Last Updated: 7 October 2025)

This Privacy Policy explains how Oceanscape Group handles your personal data in compliance with the New Zealand Privacy Act 2020, Australian Privacy Principles (APPs), EU General Data Protection Regulation (GDPR), and Türkiye’s KVKK (Law on Protection of Personal Data No. 6698).

1. Who We Are

Oceanscape Group comprises:

Oceanscape NZ (Oceanscape Group New Zealand Limited) — NZBN: 9429051619724
Oceanscape Türkiye (Oceanscape Group Sağlık Turizmi Limited Şirketi) — MERSIS: 0851170608100001

We operate between Aotearoa New Zealand, Australia, and Türkiye to facilitate travel and treatment for clients seeking medical services abroad.

2. What We Collect

We may collect:

Full name, contact details, address, passport info
Medical history, treatment preferences, test results
Payment records (note: we do not store credit card data)
Travel bookings and insurance details
IP address, usage analytics (via cookies)

3. How We Collect It

Data is collected when you:

Complete a consultation form or book a service
Submit documents or medical records
Communicate via phone, email, or WhatsApp
Browse our website or social platforms

4. Purpose of Collection

We collect your data to:

Match you with medical providers
Coordinate your travel and treatment
Comply with insurance, licensing, and audit obligations
Improve service quality and operational safety

5. Data Sharing

Your data may be shared with:

Licensed healthcare providers and hospitals in Türkiye
Fuzion Travel – Total Travel Limited (for travel bookings)
Insurance partners and translation support providers
Compliance officers, IT security providers, or legal representatives (where required)

All third parties are bound by contract or regulation to uphold privacy standards.

6. Data Transfers

Data may be stored or transferred across:

New Zealand, Australia, Türkiye, the UK, and Europe
All transfers are protected by:
Data processing agreements
Standard contractual clauses under GDPR or KVKK
Secure encrypted platforms

7. Your Rights

You have the right to:

Access your personal information
Request corrections or deletion (where lawful)
Withdraw consent
Lodge a complaint with your local data authority

To do so, email: contactus@oceanscapegroup.com

8. Data Security

We implement:

Two-factor authentication on systems
Secure client portals and encrypted file storage
Role-based staff access controls
Regular training and compliance audits

9. Cookies

We use cookies to:

Understand browsing behaviour
Improve website performance
Respect your preferences via a cookie consent banner

10. Children’s Data

Our services are not directed to individuals under 16 years of age.

11. Updates to This Policy

This policy may be revised from time to time. The latest version will always be posted online.

📧 contactus@oceanscapegroup.com
🌐 www.oceanscapegroup.com

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